Refund policy
RETURNS AND REFUNDS
How to Initiate a Return / Refund
- To start a return, contact us at support@starcrushshop.com within 30 days of delivery with your order number and reason for return.
- Please attach images of the product if there was a mistake with the order (wrong size / defect / etc).
- We'll provide return instructions and a return shipping address.
Eligibility To be eligible for a return, items must be:
- Unworn, unwashed, and in their original condition
- Free of damage, odors, or alterations
- In original packaging with tags attached
REFUNDS
- For eligible refunds (wrong/defective items only), we will provide a replacement or refund
- Refunds to original payment method are only provided if we cannot offer a suitable replacement